You can track your order using the tracking link sent to your email.

At Samurai Auto Parts, we want you to receive the right part in good condition and have a straightforward shopping experience. If there is a problem with your order, please contact us so we can help resolve it.

1. 30-Day Return Window — You may request a return within 30 days of the date your order was delivered. To be eligible, the item must be unused and uninstalled, in its original condition, in the original manufacturer's packaging when applicable, complete with all included parts/accessories/hardware/manuals, and free from damage caused by installation, misuse, modification, or improper handling. Do not install a part before confirming it is correct for your vehicle. Items that have been installed, modified, disassembled, damaged, or otherwise used may not be eligible for return.
2. Contact Us Before Returning — Do not send an item back without contacting Samurai Auto Parts first. Email us at support@samuraiautoparts.com with your order number, customer name, item being returned, reason for return, and photos or video when appropriate. Returns sent to an address other than the one we provide may not be accepted.
3. Incorrect or Defective Items — If you receive an item that is damaged during shipping, defective upon arrival, different from what you ordered, missing components, or incorrectly shipped, contact us within 7 days of delivery with photos or video. We will work with you on an appropriate resolution including replacement, refund, or other remedy.
4. Wrong Part / Change of Mind — You may return within 30 days if the item is unused, uninstalled, and in original condition and packaging. The customer is generally responsible for return shipping. Restocking or supplier return fees may be deducted where permitted. Vehicle fitment is the customer's responsibility — verify year, make, model, engine, trim, and OEM part number before purchasing.
5. Installed Automotive Parts — We generally do not accept returns of installed or used parts including brake components, starters, alternators, suspension, steering, electrical, engine components, sensors, and ignition components. If you believe an installed part is defective, contact us before removing or replacing it.
6. Diagnostic Equipment & Key Programming Tools — Must be returned unused, in original condition, with all accessories/cables/adapters/manuals/packaging, and without physical damage or modification. Returns may be subject to manufacturer or supplier terms due to software, licenses, or activation codes. Verify compatibility before purchasing.
7. Electrical and Electronic Products — Returns may be denied if damage resulted from incorrect installation, reverse polarity, electrical surges, improper wiring, water exposure, physical damage, modification, improper use, or failure to follow manufacturer instructions.
8. Return Shipping — When an item is defective, damaged in transit, or incorrectly shipped, we will work with the customer on return shipping arrangements. For customer-initiated returns (wrong item ordered, change of mind), the customer is generally responsible for return shipping costs, which are generally non-refundable.
9. Refunds — Once an approved return is received and inspected, we will notify you of the refund status. If approved, the refund will be issued to the original payment method. Original shipping charges are generally non-refundable unless the return is due to an error by Samurai Auto Parts.

Yes, we ship to most countries worldwide.

Samurai Auto Parts supplies vehicle-specific components engineered to Japanese quality standards. Our products are selected for precision fitment, durability, and performance, ensuring reliability you can trust.

Our parts are designed for exact vehicle compatibility. Simply select your vehicle details or use our fitment tools to ensure accurate matching before purchase.

Yes. Our components are built to perform under both daily driving conditions and demanding performance environments without compromising reliability.

Absolutely. All Samurai Auto Parts products undergo quality checks and are backed by our commitment to customer satisfaction and performance reliability.

We prioritize fast and secure shipping to ensure you receive your parts quickly and safely, minimizing downtime for your vehicle.

At Samurai Auto Parts, we work with trusted third-party suppliers to fulfill orders and ship products directly to our customers.

1. Order Processing — Orders are generally processed within 1–3 business days after payment is received. Orders are not normally processed on weekends or U.S. federal holidays. Processing times may be longer during holidays, promotions, or high order volume periods.
2. Shipping Times — Estimated delivery times vary by product, supplier, destination, and shipping method. Standard Shipping: approximately 5–15 business days after processing. The estimated delivery date is an estimate, not a guarantee.
3. Free Shipping — Some products may qualify for free standard shipping, displayed on the product page or during checkout. Free shipping does not apply to every product or destination. Oversized, specialty, or expedited items may have additional charges.
4. Shipping Charges — Shipping charges are calculated based on the product, destination, shipping method, supplier, and package size. The final charge is displayed at checkout before you submit your order.
5. Multiple Products in One Order — If an order contains products from different suppliers, items may ship separately. You may receive multiple packages, different tracking numbers, and different delivery dates. This is normal — check your tracking information before contacting us about a missing shipment.
6. Tracking Information — Tracking will be provided when available. It may take time to become active after the label is created. Allow reasonable time for the carrier to scan the package.
7. Delivery Delays — Once handed to the carrier, delivery may be affected by weather, carrier delays, transportation disruptions, customs, holidays, incorrect addresses, high volume, supplier delays, or other unforeseen circumstances. Estimated delivery dates are not guaranteed. Contact us if a package is significantly delayed.
8. Lost or Missing Packages — If tracking shows delivered but you cannot locate the package: check around your delivery location, check with household members or building management, contact the shipping carrier, then contact Samurai Auto Parts if still missing.
9. Damaged Packages — If your package arrives visibly damaged, photograph the shipping box, label, packaging damage, and product damage. Contact us as soon as possible. Do not install or use a visibly damaged automotive part before contacting us.
10. Incorrect Shipping Address — Customers are responsible for providing an accurate shipping address. Review carefully before submitting. Contact us immediately if you discover an error. We cannot guarantee changes once an order has entered processing or shipped. If an order is returned due to an incorrect address, additional shipping charges may apply.
11. Refused or Undeliverable Packages — If a customer refuses delivery or a package is returned due to an incorrect or incomplete address, the customer may be responsible for return shipping and reshipping costs. Refund eligibility will be determined in accordance with our Return & Refund Policy.